Brand: Co Thinkers
Legal Entity: Co Thinkers Pvt Ltd  (“Co Thinkers”, “we”, “us”)
Website: cothinkers.digital
Last Updated: February 2026

This Privacy Policy explains how we collect, use, disclose, and protect information when you use Co Thinkers’ website, software platform, and managed services (collectively, the “Services”).

Important: Co Thinkers primarily provides business-to-business (B2B) marketing, growth, and digital services. In many cases, we process data on behalf of our business customers (“Customers”).

1) Scope

This policy applies to:

• Visitors to our website
• Users who create accounts and use our platform
• Customer representatives who interact with our service team

It does not cover third-party sites/services we link to (e.g., Google, Meta, LinkedIn, payment processors, analytics platforms). Their privacy practices govern those services.

2) Definitions 

“Account Data”: Information about account owners and users (name, email, phone, role, billing contact).

“Customer Data”: Data Customers upload, connect, or generate through the Services (campaign data, audience inputs, marketing assets, reports, workflows, dashboards, communication logs).

“Usage Data”: Device information, browser type, pages/screens viewed, events, performance metrics, and diagnostic logs.

3) Information We Collect

A) Information You Provide

• Account registration: name, business email, phone number, job title, company name
• Support communications: emails, chats, call notes, and attachments
• Billing information: billing name/address, invoices, payment status (payment card data is typically handled by our payment processor and not stored by us)

B) Information Collected Automatically

• Usage Data (log files, device identifiers, IP address, browser type, timestamps, feature usage)
• Cookies and similar technologies (see our Cookie Policy)

C) Information from Integrations/Third Parties (If Enabled)

Depending on what you connect, we may receive data from:

• Advertising platforms (campaign performance data, audience insights)
• Social media platforms (engagement metrics, public content insights)
• Analytics tools (website and app performance data)

Note: Public content may still be considered personal data in certain jurisdictions when associated with identifiable individuals.

4) How We Use Information

We use information to:

• Provide, operate, and maintain the Services
• Configure dashboards, campaigns, funnels, and workflows
• Deliver marketing, automation, and growth services
• Respond to requests, provide support, and troubleshoot
• Improve service quality, reliability, and security
• Send service-related communications (security notices, invoices, updates)
• Detect and prevent fraud or abuse
• Comply with legal obligations and enforce agreements

5) Legal Bases (Where Applicable)

Our legal bases for processing may include:

• Contract performance (to provide Services you requested)
• Legitimate interests (security, fraud prevention, service improvement)
• Consent (for certain cookies or marketing communications where required)
• Legal obligations (tax, compliance, lawful requests)

6) How We Share Information

We may share information with:

A) Service Providers (“Subprocessors”)

Hosting providers, analytics services, CRM platforms, communication tools, and payment processors. These vendors are contractually required to protect data.

You may request our current subprocessors list at: info@cothinkers.digital

B) Affiliates

If we have affiliates under common control, data may be shared for internal administration, billing, and support purposes.

C) Legal and Safety

We may disclose information if required by law, court order, or to protect rights, safety, and security.

D) Business Transfers

If we undergo a merger, acquisition, or asset sale, data may be transferred subject to confidentiality and applicable law.

We do not sell personal information in the ordinary course of business.

7) Data Retention

We retain Account Data and Usage Data as long as necessary to:

• Provide the Services
• Meet legal, accounting, or reporting obligations
• Resolve disputes and enforce agreements

Customer Data is retained according to contractual terms and internal retention policies. Upon termination, Customers may request export or deletion subject to legal and technical limitations.

8) Security

We implement administrative, technical, and organizational safeguards designed to protect data. However, no system is completely secure, and we cannot guarantee absolute security.

9) Your Rights

Your rights depend on your location and relationship with us.

India

Where applicable, India residents may have rights to:

• Know what personal information we collect
• Request deletion or correction
• Opt out of certain sharing or targeted advertising

To exercise your rights, contact: info@cothinkers.digital
We may verify your identity and authority before processing requests.

10) International Transfers

We may process and store information in countries other than where you reside. Where required, we implement appropriate safeguards, such as contractual clauses.

11) Children’s Privacy

The Services are not directed to children, and we do not knowingly collect personal data from children.

12) Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last Updated” date and provide additional notice if changes are material.

13) Contact

Privacy Contact: info@cothinkers.digital
Support: info@cothinkers.digital
Phone:
Mailing Address: 1A Montague street, Nottingham, NG6 8EU